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Exam : Network General Corp
1Y0-252
Title : MetaFrame(r) Presentation Server 3.0: Troubleshooting Enterprise Environment


1. Scenario: A temporary telecommuter in Toronto reports that she frequently experiences intermittent session drops when connected through the Secure Gateway to applications published on the MetaFrame Presentation Server. When querying her for information, you learn that she is using version 6.00 of the full Program Neighborhood Client. You know that network-based enhancements that improve client connectivity were made in the 6.20 version but want her to upgrade to at least the 7. x version. She cannot load any software on this Windows 2000 Professional computer because she is dangerously low on hard drive space.
What is the recommended action?
A. Upgrade the full Program Neighborhood Client which replaces only existing files.
B. Implement the latest version of the Client for Java so that only a Java applet is installed.
C. Implement the latest version of the Client for Web so that only the core files are installed.
D. Upgrade the current Client version with the Program Neighborhood Agent version so that only the necessary files are replaced.
Answer: B

2. Scenario: In an environment in which MetaFrame Presentation Server 3.0 is deployed on Windows 2003 servers, a company uses an custom built application for their accounting department. LAN users create their ICA sessions with the following settings:
Use data compression: enabled
Sound: disabled
Window Colors: True Color (24 Bit)
Screen Size: 1024*768
The print preview document of the custom application is black. This application calls WINWORD.EXE when opening print preview. The print preview window within Word is also black.
After consulting with application developers, users have been told that printing for this application and print preview will fail with high color depths.
How can this issue be resolved?
A. Update your print drivers.
B. Change the color depth on all client machines.
C. Change the color depth for ICA sessions to 256 colors.
D. Change the color depth on the server running MetaFrame Presentation Server 3.0.
Answer: C

3. Scenario: Several users in the New York office have reported that they cannot connect to the farm through the clustered Web Interface servers this morning. No changes have been made to Active Directory or the Presentation Server Console for several days. What is most likely the issue?
A. WAN link
B. Active Directory
C. Web Interface server failure
D. MetaFrame Presentation Server Client version
Answer: A

4. Which three symptoms can occur if the required MetaFrame Presentation Server related ports are not open in an environment in which clients connect to Program Neighborhood over the WAN? (Choose three.)
A. Applications lose functionality.
B. Applications do not enumerate.
C. Users are not be able to authenticate.
D. Users are unable to connect to the server.
E. Users are unable to launch published applications.
Answer: BDE

5. Scenario: At KellCom, Inc. users sometimes complain that they are not able to enumerate applications. Users access published applications through the Program Neighborhood Application Set. Program Neighborhood was installed and configured by the users.
Which two options can be used to conduct an investigation of these symptoms? (Choose two.)
A. DSCHECK
B. QUERYDS
C. Presentation Server Console
D. Program Neighborhood settings
Answer: CD

6. Which requirement distinguishes network printing from client printing?
A. Network printing requires the use of a print server.
B. Network printing requires Windows printer sharing.
C. Network printing requires that printers be defined on the server and not the client.
D. Network printing requires that the printers appear in the Printer folders of the client and the server.
Answer: A

7. Scenario: KellCorp, Inc has several roaming users who may need to disconnect quickly depending on their location and distance away from office. The help desk has received several complaints that if a session was disconnected while printing, the print spooler hangs. Using the Printer Management properties in the Presentation Server Console.
which option corrects this issue?
A. Reset spooler services at logon.
B. Use Universal Printer Drivers only.
C. Delete the pending jobs at each logout.
D. Update printer properties at each logon.
Answer: C

8. When Web Interface is deployed without Secure Gateway, which port must remain open for Session Reliability to function?
A. Port 80
B. Port 1494
C. Port 2598
D. Port 2512
Answer: C

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