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Exam : Nortel 920-182
Title : CallPilot Rls. 5.0 Installation & Configuration


1. When installing CallPilot Reporter Rls. 5.0 on the standalone Web server, additional required software is also installed. Which version of Crystal Reports is installed?
A. Crystal Reports 8
B. Crystal Reports X
C. Crystal Reports 8.5
D. Crystal Reports XI
Answer: D

2. CallPilot desktop messaging has several CallPilot Rls. 5.0 feature enhancements. Which are two of these enhancements? (Choose two.)
A. ping on Startup
B. Global CallPilot Address Book
C. creating personal distribution lists
D. Deliver to Location in Microsoft Outlook
Answer: BD

3. With CallPilot Rls. 5.0, when upgrading to a new release of CallPilot, the number of reserved seats may now be reduced. You are performing an upgrade on a CallPilot Rls. 4.0 system with a keycode that authorizes 500 Fax messaging seats. Only 200 Fax messaging seats are currently in use. Which is the minimum number of Fax messaging seats that can be authorized with a new Rls. 5.0 keycode?
A. 100
B. 200
C. 250
D. 500
Answer: B

4. When installing CallPilot Reporter, what is a valid installation option?
A. Client PC
B. CallPilot server
C. Administrator PC
D. Customer provided Web server
Answer: D

5. You are preparing to install CallPilot Rls. 5.0 for a customer. The customer wants to access the CallPilot system from the LAN and must provide some information for the installation. What information must the customer provide?
A. DHCP server
B. a Cat-5 cable
C. an Ethernet switch
D. a static IP address and subnet mask
Answer: D

6. The CallPilot Rls. 5.0 has introduced the High Availability feature. The High Availability feature is available on which CallPilot server platform?
A. 703t
B. 600r
C. 1005r
D. 1002rp
Answer: C

7. An administrator cannot login to CallPilot Manager from the login web page. You have confirmed that the administrator is entering their correct mailbox number and password and that their mailbox is not disabled. What should you check?
A. that the user's PC is running Internet Information Server (IIS)
B. that the Server field contains the correct server name for the CallPilot system
C. that the Location field contains the correct server name for the CallPilot system
D. that the Secure Sockets Layer (SSL) option is turned on because passwords can only be passed over SSL
Answer: B

8. A CallPilot customer site will be using Multimedia Messaging. The switch will need a specific kind of configuration for this messaging service. What is the required configuration?
A. Regular DN
B. Phantom DN
C. Control DN (CDN)
D. ACD-DN dummy queue
Answer: C

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