获得EXIN,Inc资格认证工程师,可以让您增加求职砝码，获得与自身技术水平相符的技术岗位,轻松跨入IT白领阶层拿取高薪。
分享最新更新的EX0-101题库给你.

EXIN EX0-101 Exam 
Title   :  ITIL Foundation v.3 Certification
Version :  Demo
1. What are the three types of metrics that an organization should collect to support Continual Service Improvement (CSI)?
A. Return On Investment (ROI), Value On Investment (VOI), quality
B. Strategic, tactical and operational
C. Critical Success Factors (CSFs), Key Performance Indicators (KPIs), activities
D. Technology, process and service
Answer: D   

2. Event Management, Problem Management, Access Management and Request Fulfilment are part of which stage of the Service Lifecycle?
A. Service Strategy
B. Service Transition
C. Service Operation
D. Continual Service Improvement
Answer: C   

3. Reliability is a measure of:
A. The availability of a service or component
B. The level of risk that could impact a service or process
C. How long a service or component can perform its function without failing
D. A measure of how quickly a service or component can be restored to normal working
Answer: C   

4. A single Release unit, or a structured set of Release units can be defined within:
A. The RACI Model
B. A Release Package
C. A Request Model
D. The Plan, Do, Check, Act (PDCA) cycle
Answer: B   

5. What is a RACI model used for?
A. Performance analysis
B. Recording Configuration Items
C. Monitoring services
D. Defining roles and responsibilities
Answer: D 
 下载 EX0-101 PDF 认证考试题库

你也可以到Testinside 获取更多有关EX0-101的讯息！